Doing A Service To Customer Service
(I just got off work where my uniform is a blue polo shirt and black dress pants. I walk into a drug store there the uniform definitely isn’t.)
Customer: “Sir, can you help me find the hair dye?”
Me: “Sure.” *looking down at my large logo on my shirt that says, “[Company] Gas Station”* “Come with me.”
Customer: “Oh, thank you so much. I wish more employees were as attentive and helpful as you.”
Me: *confused and amused look* “Sure, no problem. Have a good night.”
(The customer went over to the manager at the checkout and pointed to me, talking and smiling. The manager looked confused at me, and I just shrugged my shoulders.)
Question of the Week
Have you ever served a bad customer who got what they deserved?
