Doing A Number On The Wrong Number
(Our home phone number is only one digit different from a local supermarket. We get about one call a month intended for them. I’m about 14 years old.)
Me: “Hello?”
Caller: “I have a complaint.”
Me: “Uh… this isn’t—”
Caller: “You are all incompetent! Why is my delivery so late?”
Me: “Look this is a private number—”
Caller: “I have friends coming over! I’m hosting a dinner party, and I have no food because you are all useless!”
Me: “I’m sorry but—”
Caller: “I want to speak to your manager! I want—”
(I give up and hang up. The phone rings almost immediately.)
Caller: “HOW DARE YOU RANG UP ON ME, YOU B****!”
(I hang up again. The phone rings again.)
Caller: “GIVE ME YOUR SUPERVISOR RIGHT F****** NOW! I’M GOING TO HAVE YOUR JOB, YOU LITTLE S***!”
Me: “Oh, you want to speak to Mum or Dad?”
Caller: “…what?”
Me: “Like I tried to tell you: this isn’t [shop]; this is a home number.”
Caller: *very small voice* “…What?”
Me: “This isn’t [supermarket].”
Caller: “But… but… I called them! WHY ARE YOU ANSWERING THEIR PHONE!?”
(I hang up again, and tell my dad he is answering if she calls back. She does. It is a very short conversation.)
Question of the Week
Have you ever served a bad customer who got what they deserved?