Dogged By Mismanagement

| Sacramento, CA, USA | Working | December 31, 2012

(I’m working the register. The shift lead is making drinks, and the manager is in the back. A woman comes in and stands in line, holding a puppy in her arms.)

Shift Lead: “Excuse me, ma’am, but it’s against health codes to bring animals inside. You’ll have to take your dog out.”

Customer: “It’s a guide dog.”

(The puppy appears to be only a few months old, and doesn’t have a guide dog vest.)

Shift Lead: “I’m sorry, your puppy isn’t wearing a vest. You’re going to have to take him outside.”

(My manager comes out from the back.)

Manager: “Ooh, look at the cute puppy!”

Me: *facepalm*

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