Doesn’t Want Any Maca-phoney

| Edwardsville, IL, USA | Right | November 10, 2016

(One evening an elderly man comes up to the service desk asking where to find a packet of dried cheese. He insists the cheese is for popcorn and that he knows his wife, who is away visiting family for a few weeks, has purchased it at our store. After a search, I suggest that the next time he is in he could bring the old packet with him and maybe then we can help him find it. He leaves immediately and returns 15 minutes later and comes right up to the service desk.)

Customer: “Had to get it out of the trash, but I found it!” *he holds up a crumpled packet of cheese sauce mix from a box of macaroni and cheese, which as a student I was very familiar with*

Me: *trying not to laugh* “Sir, I’m pretty sure that’s from a macaroni and cheese dinner package.”

Customer: “Well, if it is, that’s what I want. They discontinued the popcorn cheese I liked and I didn’t like any of the others until she found this one. I’ll go get a box and see.”

(He leaves to do his shopping and I don’t see him again until he stops by the service desk on his way out. He smiles as he holds up a new packet of cheese sauce mix.)

Customer: “Thank you for your help! I’ll have to ask her what she does with the macaroni part.”

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