Doesn’t Understand Your Conversion Metric
Department Store | Right
| January 19, 2016
(Our store usually prints dimensions on the packaging in centimetres and so the staff are used to older customers having trouble converting to inches. A customer approaches myself and another staff member.)
Customer: “Excuse me, could you help me work out this curtain size?”
Me: “Sure, what do you need?”
Customer: “Well, I need a length 2.28 metres but this one says 228 centimetres. How do I convert that?”
This story is part of our Metric System roundup!
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Have you ever served a bad customer who got what they deserved?