Doesn’t Understand The ‘Custom’ Part Of Customer, Part 9

(The customer has just finished giving me a large order over the phone.)

Customer: “Will that go out today?”

Me: “Everything is in stock, so I should get it out with today’s mail.”

Customer: “Will I have it by Thursday?”

Me: “Probably! Shipping to your area is usually two days. I’ll just need your credit card…”

Customer: “Oh, I’ll get that to you Friday or Saturday.”

Me: “Ok… You want me to hold the order until the end of the week?”

Customer: “Nah, send it out today, and I’ll get back to you with the payment after I get it.”

Me: “Sir, I’m afraid I’m not allowed to send out an order without payment.”

Customer: “But I need it by Thursday, but I don’t want to pay until the end of the week.”

Me: “I can’t send out two thousand dollars worth of merchandise without payment.”

Customer: “Well, that seems like a ridiculous policy.”