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Doesn’t Understand The Custom Part Of Customer, Part 24

, , , | Right | January 20, 2022

I mainly do tech support but also take calls regarding billing. A customer calls to complain that his Internet is out. After the usual spiel with privacy checks and bringing up his account, it immediately becomes apparent that he is disconnected due to non-payment, and, in fact, has been permanently removed as a customer because of the number of unpaid bills.

The man is outraged about this. He decides to treat me to a string of expletives that quite enhances my own vocabulary (and that’s a feat) and demands to be reconnected.

Caller: “You do what I say! Don’t forget, I’m the customer; I pay your salary!”

Unbeknown to me, at the time, my supervisor one cubicle over is listening in.

Me: “No, sir, that’s the problem; you haven’t paid us for six months.”

This was when I noticed that my supervisor was listening in, because of the laughter from his spot.

Related:
Doesn’t Understand The Custom Part Of Customer, Part 23
Doesn’t Understand The Custom Part Of Customer, Part 22
Doesn’t Understand The Custom Part Of Customer, Part 21
Doesn’t Understand The Custom Part Of Customer, Part 20
Doesn’t Understand The Custom Part Of Customer, Part 19

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