Doesn’t Understand The Custom Part Of Customer, Part 19

, , , , | Right | October 21, 2020

I work at a popular gas station chain along the east coast, and we have many regulars at my store. This happens with one whom we’ve never had issues with. He orders a drink, and since we are slow, I make it and keep it behind the counter since it isn’t paid for yet. I notice a customer lurking around the counter, so I call out the order number and say it’s waiting on payment.

Customer: “Oh, this needs to be paid for before I can take it?”

I know he knows how our system works.

Me: “Yes, sir, I can’t give it to you yet.”

He nods his head really sarcastically.

Customer: “Yeah? Okay then, no need to be an a**hole about it.”

He stormed off to pay and ended up telling my coworker at the register that I had a “f****** issue” and never paid. My manager was present the whole time so I never got in trouble. It was still one of my more interesting days.

Related:
Doesn’t Understand The Custom Part Of Customer, Part 18
Doesn’t Understand The Custom Part Of Customer, Part 17
Doesn’t Understand The Custom Part Of Customer, Part 16
Doesn’t Understand The Custom Part Of Customer, Part 15
Doesn’t Understand The Custom Part Of Customer, Part 14

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