Doesn’t Take A Sherlock To Solve This One

, , , , | Right | February 8, 2019

(I see a customer walking around aimlessly in one of our departments.)

Customer: *mumbling* “It’s got to be here somewhere.”

Me: “Can I help you find something?”

Customer: “Yeah, I don’t know.”

Me: “What are you looking for?”

Customer: “I think I lost my wallet.”

Me: “Okay, where have you been? We can check there.”

Customer: “Only around this area.”

(I look at her hands and see that she’s got an item in her hand from a different department.)

Me: “Okay, you can keep looking here; I’ll go down to [Department] to check there.”

(The customer follows me and takes a very quick look in the aisle before running back to the other section and standing in the same aisle that I found her in. I check with another customer to see if she’s seen it and then follow her back.)

Me: “Is there anywhere else you’ve been? Could you have left it in the car?”

Customer: *getting frustrated with me* “NO! I know I had it and haven’t been anywhere else.”

(I notice she’s wringing something in her hands along with the other item.)

Me: “Okay, you’ve been in [specific aisle in a completely different part of the store].”

Customer: *looks at me as if I’ve been spying on her* “HOW DO YOU KNOW THAT?!” *I point towards her hand; she looks down* “Oh.”

(We found it sitting in the middle of the floor where she left it.)

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