Doesn’t Seem To Realize Where English Comes From
(After assisting a customer with an account issue.)
Customer: “I hate having to speak to all these foreigners before speaking to a real American. They can’t even speak English half the time. Thank God I am speaking to a real American.”
Me: “I will say, it can be hard to understand some of our overseas reps at times.”
Customer: “Yeah, lucky you and I were born in the USA. Real Americans.”
Me: “Actually, I was born in England, in the UK.”
(Shocked silence.)
Customer: “Well, you speak English real good. Fooled me.”
Me: “Uhh… Thanks? Is there anything else I can help you with?”
Customer: “No, no.” *muttering to himself before he disconnects the call* “D*** fooled me. Don’t know what’s going on in the world these days. Can’t tell the foreigners from the Americans!”
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.