Doesn’t Quite Have X-Ray Vision

| Right | June 5, 2014

(I am the customer in this story. About a month or so ago I hurt my leg at work. After a long, drawn out process I have been sent by a safety development worker to a clinic that specializes in x-rays instead of just going into the hospital. I show up at least 15 minutes early, fill out the paperwork they give me, and wait at least 30 minutes to be checked in, per the usual. They check my weight, height, and health conditions, and then I’m waiting in the little room. Another few minutes later the doctor comes in and looks me over, and then sends me to get my x-rays. I’m sent back to the room where the doctor meets up with me and gives me good news. At this point I am ready to head on home, in my over-eagerness I almost passed the nurse that needed to check me out.)

Nurse: “Hold on. I need your name.”

Me: “Oh sorry.” *gives my name*

Nurse: *types into the computer* “Okay, that will be $113.”

Me: “Uh, I… don’t have any money.”

(At this point the woman who checked me in pipes up giving me an incredulous look.)

Woman: “How could you come in here expecting not to pay? Everyone has to pay for visits.”

Me: “Well, for one this was worker’s comp and two, I’m Choctaw Indian. The Nation covers my bills. I’ve never had to pay for clinic visits, ever! My safety development worker from Choctaw Nation told me to come here too.”

Woman: “Choctaw Nation never sends people here.”

Me: “Well they told me Dr. Grider’s urgent care clinic.”

Woman: *pauses* “This isn’t Dr. Grider’s clinic.”

Me: “… Oh.”

Nurse: “He’s next door.”

Me: “… Oh.”

(I got checked out by the wrong clinic. I was mortified. They took my information anyway and ended up giving me my x-rays to take next door to where I was supposed to be 40 minutes before. If I had just looked next to the ‘Urgent Care’ clinic sign I would have seen the ‘Dr. Grider Orthopedics’ sign right alongside it. Gosh, ladies. I’m so, so, sorry for the trouble I caused!)

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