Doesn’t Matter, They’re Not Listening Anyway

Me: “Thank you for calling [Company]. How can I help you?”

Caller: “I need to speak to your managing director, please.”

Me: “Our managing director is deaf and prefers to be contacted via email. I can give you the address if you’d like?”

Caller: “No, I need to speak with him directly; it’s regarding a limited-time offer. When is a good time to call back?”

Me: “You can call back any time you want; she will still be deaf.”