Doesn’t Look Like Anything The Cat Dragged In
(I am sitting in the youth services section of the library, near the desk, reading a book and waiting for my daughter to come out of story time when I observe a boy about nine or ten approaching the desk.)
Employee: “Welcome to the library. Can I help you find something?”
Boy: “I was wondering if you could help me find my grandma?”
Employee: “Sure. Can you tell me what she looks like?”
Boy: “Well, she’s really old and REALLY wrinkly and has old person hair, and she smells like an old person, and I think she’s wearing a purple shirt. Kind of a crazy cat lady look?”
Employee: *blushing at the boy’s words* “Sorry, I haven’t seen anyone fitting that… description.”
Boy: “Okay, but if you see her, will you tell her me and my mom are at story time?”
Employee: “Sure will.”
(Two minutes later, a lady comes looking for her family. She’s probably not a day over fifty and very stylishly dressed with nice hair.)
Employee: “Welcome to the library. Can I help you find something?”
Lady: “Yes. I was looking for my daughter and grandchildren. The oldest boy is wearing a green shirt and brown ball cap. Have you seen them?”
Employee: “Yes. They went into the story time room.”
(The lady leaves, and the employee looks at me, knowing I saw the whole thing.)
Employee: “Really old crazy cat ladies are getting nicer looking every day!”
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.