Doesn’t Give A Truck, Part 4
Customer: “Hey, I want to rent a truck for this weekend.”
Me: “All right, sir! Let me see what’s available!” *goes through the steps*
Customer: “I need a 20′ truck.”
Me: “I’m sorry, sir, it looks like the 20′ is unavailable.”
Customer: “How can that be? I just drove by your place, and it’s full of trucks.”
Me: “Well, sir, they’ve been reserved for this weekend.”
Customer: “But they’re right there. I just saw them.”
Me: “Yes, sir, but customers have called in advance, kinda like what you’re doing now, and claimed them for the weekend.”
Customer: “So why are they still sitting on your lot?”
Me: “Well, sir, it’s Tuesday. They haven’t been reserved until this weekend.”
Customer: “Oh, so they’re not reserved yet! Well, why can’t you reserve one for me this weekend?”
Me: “…”
Question of the Week
Have you ever served a bad customer who got what they deserved?