Doesn’t Get The Closed Concept

, , | Right | January 15, 2019

(I work at an IT company that’s situated right above a very popular store in my area. There are thousands of customers daily, but the store is closed for two days for renovations. There are workers outside with power tools, and because the store has a glass front, you can see people inside picking up the floor and working in general. There are also large flags outside saying when the store will reopen. You can access the store through our door, but you need an access card to go in. A potential customer of the store walks up the stairs to our door while I’m outside on my break. He tries the door but it won’t open.)

Customer: “How do I get in the store?”

Me: “I’m sorry, but the store is closed for the next couple of days.”

Customer: “Okay, but how do I get in?”

(I’m visibly confused.)

Me: “You can’t. They closed the store since they’re renovating. It wouldn’t even be safe, or sanitary, since they’re picking up the floor.”

(I point to the stack of tiles in front of the store.)

Customer: “Do you have an emergency exit or a fire escape at the back?”

Me: “Yes, of course. But you need an access card to open it.”

Customer: “Can I get to it?”

Me: “Technically, yes, but you have to be an employee or visitor to enter, and that door is only used for emergencies.”

Customer: “Well, then, how am I supposed to get in the store?”

Me: “You can’t.”

(He got visibly angry and stormed down the stairs. As I got up to go back to work, I saw him talking to one of the workers in front of the store. I wonder what they were talking about.)

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