Doesn’t Ad-here To The Ad
(I work in a large retail store selling fitness equipment and tools. It is a slow midweek shift when an older gentleman walks in.)
Me: “Hello, sir, welcome to [Store]. How can I help you today?”
Customer: *has a newspaper ad in hand* “I will take one of these today!” *pointing at a treadmill*
Me: “Okay, sir, that is no problem. Let’s go over to the register and we can finish up.”
(The customer follows me over and I ring the order.)
Me: “Your total today comes to $645.32.”
Customer: “WHAT! The ad clearly lists that as $49.99!”
(The customer shoves the ad in my face.)
Me: “Sir, that price is for the rubber mat that goes beneath the machine.”
Customer: “This is absurd! You punks are scamming me and others! I will never shop here again!”
Me: “Sorry, sir. Learn how to read an ad, and have a great day!”
Question of the Week
Have you ever served a bad customer who got what they deserved?