Does Water Damage Void The Warranty?
A lady brings up to us a Ziplock bag with water guns in it. The Ziplock also contains a fair amount of loose, dirty-looking water.
Customer: “My children were invited to a poolside birthday party. Each attendee was supposed to bring their own water gun. Now that the party was over, I want to return them.”
I guess I appreciate her honesty.
Me: “So… there’s nothing actually wrong with them.”
Customer: “They performed adequately. They were purchased two days ago, so I am well within the return window.”
Me: “Do you have the receipt?”
Customer: “No.”
Me: “Well, without that, there’s not much I can do. Even with the receipt, however, I wouldn’t be able to accept the return.”
Customer: *Suddenly angry.* “Why the h*** not?!”
Me: “Well, for one, you’re returning these wet, dirty, and inside Ziplock bags instead of their original packaging. Also, you or someone has written your children’s names on each one with a black Sharpie.”
Customer: *Grabs the bags.* “There used to be a time when stores just did as they were told!” *Storms out.*
