Does This Mean Google Maps Provides Legal Advice?

(Many years ago, before cell phones and even before personal computers are common, I receive a court summons. I’m not familiar with the location of the courthouse, in a town over an hour away from where I am residing, and I can’t find a map that lists it — neither the mailed summons or phone book I find in the local library have a street address, just something like “Courthouse Square” — I call a week or so before the hearing date to get directions. My bad; the very short conversation goes something like this:)

Receptionist: “Thank you for calling [County] court; how may I direct your call?

Me: “I’ve received a summons to appear at a hearing on [date] and I’m unfamiliar with where the courthouse is located. I’ll be entering town on the main highway from the west; could you provide directions or connect me with someone who can?”

Receptionist: “I’m sorry, I’m not allowed to provide legal advice.”

Me: “I just need directions from the highway to the courthouse. I’m not asking for legal advice at all!”

Receptionist: “I’m sorry, no one is here who can provide you with that information. As I stated, I’m not allowed to answer legal questions. You’ll need to contact your attorney. Have a great day!” *disconnects the call*

(I didn’t have an attorney as I’d been called to be a witness and was not a party to the suit, but I did eventually find the courthouse, just a block off the highway, no thanks to her. Although, upon arrival, I discovered that the civil matter I’d been summoned for had been resolved out of court days prior, my presence wasn’t required after all, and no one had bothered to let me, or at least two other witnesses, know.)