Does Not Speedily Come To That Conclusion
Me: “How can I help you today?”
Customer: “I want to know why my new monthly premium amount is more than it was during my previous six-month policy term?”
Me: “Well, we ran your motor vehicle report and found out that you had two speeding tickets in the last four months.”
Customer: “Well, why didn’t someone tell me?”
Me: “Well, the reason you’re calling me, asking me why your premium is higher, is because we did tell you.”
Question of the Week
What is the absolute most stupid thing you’ve heard a customer say?