Does Not Speedily Come To That Conclusion
Me: “How can I help you today?”
Customer: “I want to know why my new monthly premium amount is more than it was during my previous six-month policy term?”
Me: “Well, we ran your motor vehicle report and found out that you had two speeding tickets in the last four months.”
Customer: “Well, why didn’t someone tell me?”
Me: “Well, the reason you’re calling me, asking me why your premium is higher, is because we did tell you.”