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Do You Even Google, Bro?

, , , , | Right | May 12, 2022

I work at a gym and am currently answering calls.

Me: “Hello, thank you for calling [Gym]. This is [My Name]. How may I help you?”

Caller: “Uh, yeah. Do you know if [Restaurant] near you guys is open?”

Me: “Sorry, sir. I do not.”

Caller: “Oh. Well, could you check for me?”

Me: “Pardon?”

Caller: “Ya. Can you walk over there and see if they are?”

Me: “I’m sorry, sir. I can’t leave the building. I would suggest looking up their number and calling them to find out.”

Caller: “How would I find out their number?”

Me: “They probably have it listed on Google.”

Caller: “Can you do it for me? Call them and then call me back and let me know?”

Me: “Sorry. We are quite busy at the moment, and since this is unrelated to the gym, I won’t be able to assist you.”

He begrudgingly accepted that answer, muttering something along the lines of how I was providing poor customer service. I looked up his number in our system and no memberships popped up, so he wasn’t even a member of the gym!

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