Do-Nut Yell At Me
(I’m the baker and I am getting everything ready to go out into our case for display. I’m working with just one other person and he’s on drive-thru duty.)
Coworker: “Hey, can you come help me? This guy keeps telling me he wants a glazed bagel.”
(I walk out onto the floor and over to the window where the man is waiting with a mad look on his face.)
Me: “I’m sorry, hun. What was it that you were looking for?”
Customer: “I JUST WANT A GOD D*** GLAZED BAGEL!”
Me: “I’m sorry, hun. We don’t carry glazed bagels here. I’ve worked here for four years and we have never had them.”
Customer: “Are you kidding me? I get glazed bagels here all the time! You must be stupid. I know that there are glazed bagels. I’m just gonna come inside.”
(He speeds his car away from our drive-thru window and I walk into the back to finish with all the baking that I am doing. All of a sudden, I hear the door swing open and hear a familiar loud voice.)
Customer: “There it is! Right there! G-L-A-Z-E-D. I told you that you carry glazed bagels!”
Coworker: *stares in shock at the man*
Customer: “You both are stupid! Can you just get my order? I just want my coffee and my glazed DONUT!”
(My coworker and I both just look at one another. Then, the customer seems to realize what he said.)
Customer: “I said bagel before, didn’t I? Whatever! You should have known what I meant.”
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Question of the Week
Have you ever served a bad customer who got what they deserved?