Do NOT Let Gilderoy Lockheart Anywhere Near Them!
We get a myriad of people who come in with pretty bad injuries, like badly broken bones, muscle tears, etc. The physicians see them and say:
Physician: “Okay, we’ll schedule surgery for next week.”
Or:
Physician: “We’ll put a cast on, and you’ll follow up in a few weeks.”
Some patients will say:
Patient: “Um… that’s it? I thought you were going to fix the problem.”
Physician: “Some things take time to heal; we can only facilitate the healing process and make sure it heals right.”
Patient: “But I want it fixed now!”
Physician: “Oh, I’m sorry. My magic wand is in the repair shop today, so I can’t fix it instantly and we’ll have to do this the regular way. Anything else you wanted?”
Question of the Week
Tell us about a customer who got caught in a lie!