Do Not Face My Wreath

(I work as a florist. I pick up the phone.)

Customer: “Hi, do you do Christmas wreath repair?”

(The connection is a bit fuzzy and it’s January 22nd, so I’m not sure I heard him right. I ask him to repeat himself, and he does.)

Me: “I’m sorry, do you mean like fake wreaths that need gluing because they’re broken?”

Customer: “No, like… fixing lights on a wreath.”

Me: “Well, we’re a flower shop, so unless you need me to glue together something for you, I can’t do much for you. You could just buy new lights and re-string the wreath.”

Customer: “Re-string? How would I do that? I thought you just had to replace the lights that don’t work.”

Me: *pause* “Right. Either way you want to do it, you’d need to buy lights. Which I don’t sell… because I’m a florist and it’s also January 22nd, so… you could try [Hardware Chain] or online?”

Customer: “But I thought I’d just have to replace the lights.”

Me: “Yes… well… good luck.”

(I hung up quickly.)