Do Me A Favor And Tell Me… How Did He Get There?
I work in a hotel. At about 5:30 am, a guy comes in.
Man: “What is your rate for the night?”
I tell him.
Man: “That’s too much!”
Me: “We are the cheapest in the area, sir.”
Man: “No, I just want a taxi. Can you give me a number to a taxi company?”
Me: “Taxis don’t come out this far since we are on the edge of town, and the one taxi person I can call doesn’t answer his phone for any rides before 9:00 am.”
For those that don’t know, to use a [Rideshare], you have to download an app on your phone and prepay for the ride using your credit card.
Man: “Okay. Can you call me a [Rideshare], then?”
Me: “No, that’s not how it works; you have to use your phone to get a [Rideshare].”
He is holding his smartphone in his hand when I say this.
Man: “Yeah, well, I can’t do that. Can you do me a favor and get me a [Rideshare]?”
Me: “No, I can’t and I won’t.”
Man: “Come on. It’s just a simple favor. You have to do it for me.”
Me: “I am under no obligation to do you any favor whatsoever.”
Man: “With an attitude like that, you should get your a** kicked!”
I stand up in an aggressive posture, which is easy to do since I’m over 6’2″ tall and this guy is like 5’8″.
Me: “Did you seriously just threaten me because I won’t pay for a [Rideshare] for you?”
Man: “I am saying that if you were to ever ask someone for a favor with an attitude like that, you should get your a** kicked.”
Me: “Man, get the f*** out of my hotel.”
Man: “So, what, you never ask anybody for a favor?”
Me: “No, I don’t ask strangers for favors. I am resourceful and have personal responsibility. Now get the f*** out, or I’m calling the cops.”
As he starts walking out, he says:
Man: “You must be better than God, then, to never ask anyone for favors!”
How entitled do you have to be to believe someone should get their a** kicked because they won’t pay for a [Rideshare] for you, especially when you don’t even know each other? I get stupid entitled people like this so often that I can be quick to cuss someone out, I’ll admit, but I don’t feel I was in the wrong, and my boss agreed.
Question of the Week
Have you ever served a bad customer who got what they deserved?