Do As I Say, Not As I Don’t Say
Grocery Store | Right | May 31, 2012
(I’m cashing when an elderly customer comes to the till.)
Me: “Hi, how are you?”
Customer: *mumbles*
Me: “Do you have a rewards card today?”
Customer: *waves his hand indicating no*
Me: “Did you find everything you were looking for?”
Customer: “Look, just stop asking questions. That’s what they do at [competitor], not here!”
(I’m a bit shocked, but I put his groceries through the till in silence.)
Me: “That’ll be [price].”
Customer: *says nothing while he uses his debit card*
Me: “Have a good night.”
Customer: “It would be better if you weren’t so rude. You need to try and interact more with customers!”
Me: *speechless*