Divorcing Yourself From The Blame
(It’s Monday morning and I ring my boss.)
Me: “Morning, [Boss]. I just wanted to let you know we’re running very low on change.”
Boss: “I thought there was about £120 in the till?”
Me: “There is, but £100 is in twenties, and the rest in small silver. No pound coins, no fives, no tens; I can’t give change.”
Boss: *furious* “How did this happen? Why was it left like this? Why wasn’t I told?!”
Me: “No idea, I’ve been on holiday for the past week. This is my first day back.”
Boss: *even more cross* “I should have been informed; this shouldn’t have happened!! Who worked the last shift?!”
Me: “Your wife…”
Boss: *pause* “Okay, tell me what you need.”
Question of the Week
Have you ever served a bad customer who got what they deserved?