Divorced From Reality, Part 4
(I work at a registry office. We get a lot of phone calls for various services and we prefer if the client calls before they arrive unprepared. Some calls are better than others.)
Me: “Hi, this is [Company]. How can I help you?”
Client: “I need to know what I need to obtain a marriage license.”
Me: “Sure. First of all, both parties will need to be here in person with ID. In addition, if either of you have been married before, we require that you provide a copy of your divorce documents.”
Client: “Oh. Is there any way around that last part?”
Me: “Uh… no, sir. You cannot get married if you can’t prove that your previous marriage was dissolved.”
Client: “Well, see, I don’t want my fiancé to know that I was married before.”
Me: “Uh…” *shocked silence* “I’m sorry, sir, there is no way around that.”
Client: “Okay. Well, thanks anyway.”
(I foresee a long and prosperous relationship in their future.)
Related:
Divorced From Reality, Part 3
Divorced From Reality, Part 2
Divorced From Reality
Question of the Week
Have you ever met a customer who thought the world revolved around them?