Distance Is The Strongest Concealer
I work at a makeup store.
Me: “Thank you for calling [Store, Location], this is [My Name]. How can I help you?”
Client: “Hello, I wear the [Brand] concealer in the shade ‘Honey,’ and I’ve gotten tan, so I need to know what color I’d be now.”
Me: “I’d have to see you to be able to color-match you.”
Client: “Oh, so I have to come into the store?”
Me: “Yes.”
I don’t think she ever came in.
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
