Displacing An Order

(I am at a local Chinese restaurant to pick up food for my office. I have done a lot of business with these folks. The young lady working seems to have trouble with her English. As I wait, another customer walks in the door.)

Customer: “Hi, I’m picking up my order my wife placed 20 minutes ago.”

Worker: “I am sorry. I have no order.”

(The customer starts getting angry, and the worker is getting upset and trying her best to accommodate him.)

Customer: “This is un-f******-believable. You people are ridiculous!”

Worker: “I am so sorry. I will make your food. What did you order?”

Customer: “You people need to get your s*** together. You need to learn how to COMMUNICATE!”

(The customer calls his wife.)

Customer: “Yeah, honey? I’m at [Chinese restaurant] getting our food. They screwed up and didn’t, wait, what? Okay…”

(The customer hangs up, suddenly looking very timid.)

Customer: “Yeah, I’m at the wrong place.”

(I feel the need to comment.)

Me: “Looks like you need to learn how to COMMUNICATE.”

(I then grab my food, tip the worker a comfortable amount, and walk out. I can see the smirk on her face, and the embarrassment radiating from the customer.)