Disin-jean-ous Or Just Un-capris-hending
Customer: “Can you tell me if this pair of pants is discounted?”
(I scan the pants.)
Me: “I’m sorry, but these are full price.”
Customer: “But that sign says, ‘40% Off Jackets and Vests’!” *looks at me expectantly*
Me: “Yes, I can see that.”
Customer: “Then these pants must be 40% off!”
Me: “Ma’am, it’s 40% off jackets and vests.”
Customer: “So?”
Me: “Pants aren’t jackets nor vests.”
Customer: “Really?!” *walks away, perplexed*
Question of the Week
Have you ever served a bad customer who got what they deserved?
