Dirty Minds
(A customer calls requesting a cable.)
Customer: “Hi. I am trying to connect my iPod to my stereo.”
Me: “Okay. Do you have a receiver, a small shelf system, or a boombox?”
Customer: “It’s a smaller stereo.”
Me: “Okay. Do you have a small plug that looks like a headphone plug that is labeled AUX, Audio IN, or anything of the sort?”
Customer: “Yes, there is a small round plug that says AUX.”
Me: “Okay, that’s easy. All you need is a 3.5mm male-to-male RCA cable.”
Customer: “Male-to-male as in boy-to-boy?”
Me: *knowing what is coming next and not caring* “Yes, it is just referring to whether it is a plug or a receptor of a plug.”
Customer: “Well, you are just disgusting!”
Me: “Sorry, that is just an industry standard term.”
Customer: “That is just one of the most disgusting things I have ever heard!”
Me: “Sounds good.”
Customer: *hangs up*
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
