Directions Needed To Get To Modern Times

, , , , , | Right | February 28, 2019

(I have been on the call with a client for about half an hour, going over some information prior to his appointment. He has asked me to give him directions to our offices, but refuses to tell me where he is. After a few minutes of back and forth, my manager signals me.)

Me: “Um, do you mind if I put you on speaker? My manager believes he might be able to help.”

Client: “Yes, please. Thank God — a man who will be able to give directions.”

(I put him on speaker.)

Manager: “You just need to take a left, and then it’s the third right.”

Client: “THANK YOU!”

(I look at him confused, but he motions to keep quiet. The client asks about a roundabout, and my manager says to take the second exit. After about a minute the client speaks again.)

Client: “WHAT THE F*** IS THIS? YOU’VE TAKEN ME TO A DUMP!”

Manager: *laughing* “Yup, that sounds like exactly where you need to be. Good luck!” *ends the call* “I don’t think that could have ended better.”

Me: “How did you know where he was?”

Manager: “I don’t, and I never will now.”

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