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Direction Dissection

| Right | September 22, 2014

Guest: “I need directions.”

Me: “Okay. To where?”

Guest: “To [Address].”

(The address she was giving me was on the very same street our hotel is on, and I knew the place well.)

Me: “Oh, I know where that is. You just make a left from the hotel, and—”

Guest: *very seriously* “Don’t tell me what to do! I’m not your slave!”

Me: “Um… I never said you were.”

Guest: “Then don’t tell me what to DO, then!”

Me: “Um…okay.”

(Silently, I use directions from the Internet, print it up, and hand it over.)

Me: “Here you go.”

Guest: “Thanks!”

(I saw her a few minutes later, complaining to someone on her phone about ‘a piece of paper that’s telling her what to do.’)

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What is the absolute most stupid thing you’ve heard a customer say?

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