Dim Witted And Off The Deep End
Me: “Hello, this is [Pool]. How can I help you?”
Customer: “What are your sessions today?”
Me: “Our sessions today are 12:30 to 4:30 and 7:15 to dark.”
Customer: “What?”
Me: *more slowly and clearly, but still polite* “Our sessions today are 12:30 to 4:30 and 7:15 to dark–around 9:00 pm.”
Customer: “What’s dark?”
Me: “Around 9:00 pm.”
Customer: “No, what is dark?”
Me: “When the… sun goes down?”
Customer: “Oh, how rude!” *click*
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Question of the Week
Have you ever served a bad customer who got what they deserved?
