Digging Your Way Out Of A Hole
Woman: *on phone* “You guys need to take that at-fault accident off my record.”
Me: “Ma’am, I can’t do that. You’ll have to dispute that with the DMV.”
Woman: “What’s that?”
Me: “The Department of Motor Vehicles.”
Woman: “Why can’t you take it off? You were the one put it on there.”
Me: “Ma’am, I didn’t put anything on your record. The DMV did. What happened in that accident?”
Woman: “I bumped into someone.”
Me: “So you rear-ended someone? What were you doing?”
Woman: “Drinking a beer.”
Me: “Drinking a beer? While driving? Ma’am, if you rear-ended someone and had an open container of alcohol in your car it would be two violations, possibly three.”
Woman: “See? There you go again, puttin’ stuff on my record.”
Me: “Right.”
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Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.