A Different Kind Of Cold Caller

, , , , | Related | November 14, 2017

(I run the reception desk of a medical centre. Usually I deal with people insisting they need emergency appointments when they don’t, but occasionally it’s the other way around. On this day I receive a phone call from a elderly man.)

Me: “Hello, how can I help?”

Caller: “I’d like a doctor to come out and see my wife. I can’t wake her up.”

Me: “I think you should call an ambulance.”

Caller: “Oh, no, I don’t want to bother them.”

Me: “No, really, sir. If she won’t wake up, you should phone for an ambulance.”

Caller: “I don’t want to waste their time. I’m just a bit worried because she seems really cold. Couldn’t a doctor come out?”

Me: “How long has she been unresponsive when you try to wake her?”

Caller: “About three days.”

(As it clearly wasn’t an emergency any longer, a doctor did go round and declare the woman deceased. I still can’t believe he didn’t phone an ambulance as soon as she wouldn’t wake up!)

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