Didn’t Take The Time To Read The Situation

(I work in a fast food restaurant. It is very busy when an older lady walks in holding pamphlets.)

Me: “How are you?”

Customer: “Good, thanks. Look, I was wondering if you could take these pamphlets and hand them out to your colleagues?”

(I start to say, “Honestly, I am not sure; let me just get you my manager.”)

Me: “Honestly, I—”

Customer: “—can’t read. That’s okay, dear. We will take our business elsewhere.”

(The lady left and I was left standing there shocked. This must have been the stereotypical, “You work in fast food; you’re stupid,” thing. I wish I’d had time to tell her I was saving up to study law and therefore can read quite well!)