Didn’t Hear It, I Swear
(The phone rings, and one of our field workers’ names flashes on my screen. I take the call.)
Me: “Hello.”
Colleague: *talking to someone else* “…doing f*** all. [My Name]! Sorry! Can I speak to [Office Worker]?”
Me: *laughing* “Sure, one second.”
(I transfer the call and hang up. He calls back ten minutes later to speak to someone else.)
Me: “Hello.”
Colleague: “Hi, [My Name]. I won’t swear at you this time. Did you hear that?”
Me: “Yes, just the curse. Nothing else.” *laughs again* “Hasn’t been the first time: won’t be the last!”
Colleague: “I do apologise!”
(I transferred him again, but he sounded so embarrassed that it brightened up my Friday afternoon!)
Question of the Week
Tell us about a customer who got caught in a lie!