Dial M For Moron
(The medical clinic we go to has a walk-in service. They upgraded their system with an automated phone system. We have to call the system early on the day to get an appointment for the walk-in of that day. I am coming home from work and would like to have like my asthma checked up. It’s not that bad and it’s probably nothing but I stop by the clinic to see if there’s any places left for the day. I ask the receptionist.)
Receptionist: “Yes, there is. In fact, in about 20 minutes.”
Me: “Great. Can you write me in, please?”
Receptionist: “I can’t. You have to call the automated system.” *She hands me a business card with the phone number*
Me: “I’m actually here. You want me to go back home to phone the automated system, and then drive back here? You can’t just write me in?”
Receptionist: “That’s the new procedure. Sorry.”
Me: “Oh… okay.”
(I step aside two steps and pick up my cell phone, take the business card and begin to dial the number.)
Receptionist: “Okay, I get it. I’ll write you in.”






