Diagnostic Scan Results: Crisp & Buttery
(A customer walks in and places a box on the desk in our repairs center.)
Me: “Hello, how can I help you, sir?”
Customer: “Can you fix this for me?”
Me: *looking at box* “This is a toaster.”
Customer: “Yes. Can you fix it? It’s broken.”
Me: “I’m sorry, we only fix computers and computer peripherals here.”
Customer: “But if you can fix computers, surely you can fix a toaster!”
Me: “We don’t fix toasters, sir.”
Customer: “Please? I’m sure it’s easy.”
Me: “Even if we could fix it for you, you don’t have a repair warranty with us, so it would cost you £50 just for us to look at it. You could buy two new toasters for that.”
Customer: “£50?! What a rip-off! If it’s going to cost me that much, I’ll go elsewhere!”
Me: “Have you tried the store you bought it from?”
Customer: “Yes, and they wouldn’t fix it!”
Me: “So you thought a computer store would?”
Customer: *takes the toaster and walks out in a huff*
This story is part of the Unrealistic-Expectations roundup!
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Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
