Destroying America, One Backwards Part At A Time
(I’m working the returns desk when a man comes in carrying a half-assembled bookshelf and its box and slams it on my counter.)
Me: “Hi, sir, how can I help you?”
Customer: “I’ve had it with this.”
Me: “What seems to be the problem?”
Customer: “I’ve spent six hours. SIX HOURS! I’m trying to get this together; my kids are crying because it doesn’t look cool. I’ve tried it every way, and I’m not incapable, but this is impossible!”
Me: “Hmm, it looks like some of the pieces were manufactured wrong. This appears to be upside down and this one the holes aren’t on the right side.”
Customer: “That’s not the problem. The problem is someone pissed off an employee in China and he’s taking it out on me!”
Question of the Week
Has a customer ever tried to cross you and lived to regret it? What happened?
