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Destroying America, One Backwards Part At A Time

, , , | Right | May 5, 2009

(I’m working the returns desk when a man comes in carrying a half-assembled bookshelf and its box and slams it on my counter.)

Me: “Hi, sir, how can I help you?”

Customer: “I’ve had it with this.”

Me: “What seems to be the problem?”

Customer: “I’ve spent six hours. SIX HOURS! I’m trying to get this together; my kids are crying because it doesn’t look cool. I’ve tried it every way, and I’m not incapable, but this is impossible!”

Me: “Hmm, it looks like some of the pieces were manufactured wrong. This appears to be upside down and this one the holes aren’t on the right side.”

Customer: “That’s not the problem. The problem is someone pissed off an employee in China and he’s taking it out on me!”

Question of the Week

Has a customer ever tried to cross you and lived to regret it? What happened?

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