Deserving Of App-lause
(Our donut and coffee shop offers an app you can load money on and pay with like a gift card. I take an order at the drive-thru and give the customer her total.)
Me: That will be [total].”
(The customer puts her phone up with the app to pay. I scan it and notice she is about 30 cents short. I turn to tell her, reluctantly, since most people start a tirade of “I know I have enough!” as soon as I do, but she is holding exact change out.)
Me: “Oh! Most people don’t realize they are short.”
Customer: *laughing* “They do know the app shows a current balance of their card when they tap to pay, right?”
Me: “No, ma’am. Most don’t read that far.”
Customer: *shaking her head* “I am sorry you have to deal with idiots.”
Me: “Well, they haven’t had their coffee yet.”
Customer: “I’ve worked several retail jobs and in a couple hospitals. Coffee only energizes their stupidity. Have a good one!”
Question of the Week
Tell us your most amazing work-related story!