Demanding To A Fault(line), Part 3
Customer: “Hello! I live in Chicago and am looking to book a trip to Los Angeles, but I have heard there have been a lot of earthquakes in Alaska lately. I wanted to know if you all had felt them down there and if it was safe.”
Me: *Confused* “Alaska? Ma’am, Alaska is extremely far away from us. We wouldn’t be affected by their earthquakes.”
Customer: “No! Alaska is on the west coast just like California! I want to know if you have felt the earthquakes and if it is safe! I read all about the earthquakes happening there.”
Me: “Ma’am, we haven’t felt any of the earthquakes here. Alaska is over 3,000 miles away from us.”
Customer: “Look. I just want to know if it is safe because you are both on the west coast!”
Me: “Ma’am, have you felt the earthquakes? Chicago is the same distance from Alaska as Los Angeles is.”
Customer: “Ugh, you are so unhelpful!”
Related:
Demanding To A Fault(line), Part 2
Demanding To A Fault(line)
Question of the Week
Have you ever served a bad customer who got what they deserved?
