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Deliver Us From Bad Customers

| Right | June 15, 2013

(I am working the lunch shift at a sandwich shop that delivers. When I arrive, snow is starting to fall. After about an hour, the delivery drivers start to report that the roads are getting worse. The manager decides to stop delivery, but, as customers are still coming into the shop, he opts to keep the restaurant open. I answer a call.)

Caller: “Are you guys still open?”

Me: “Yes, for the time being.”

Caller: “Thank goodness! Everybody is closing because of the snowstorm!”

Me: “Yes, it’s starting to get pretty bad out there. In fact, we’re thinking about closing early ourselves.”

Caller: “Well, I’m glad that you’re not closed yet! I’d like to place a delivery order.”

Me: “Well, unfortunately, we’re not delivering right now. The storm has gotten so bad that we’re concerned for the safety of our drivers. However, as I said, we are still open. You can still place an order with me and come pick it up at the shop.”

Caller: “Are you kidding me!? I’m not going out on these roads!”

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