Deep Pan In Deeper Waters
I worked at a pizza place for several years as a teenager, including during the Brisbane floods of 2011. Half the roads in the area we delivered to were closed, and residents were flooded in.
Caller: “I want to order a pizza!”
When a customer calls on the phone number linked to their account, we automatically see their name and address in their order history.
Me: “Madam, if this is to be delivered to your home address, then I’m afraid we can’t do that today. Your area is experiencing floods and—”
Caller: “—I know! I can see a river outside my window where my street used to be!”
Me: “…So, you understand why we can’t deliver today?”
Caller: “Uh… no?! I can’t drive out, so you have to bring the pizza to me! That’s why I’m f****** ordering!”
Me: “Madam, if you can’t drive in or out of your street, our drivers can’t either.”
Caller: “That’s what the delivery fee is for you f****** idiot!”
Me: “Sure, b****, just hold on a sec while I fire up the chopper.” *Click.*
We let her multiple call backs ring out until she got the hint.






