Decoration: Unknown
(I’m contacting a customer because they’ve neglected to write down the postal code for their delivery address.)
Me: “Hello, this is [Warehouse]. I was wondering if you could provide me with the postal code so that I can get this order delivered to you.”
Customer: *sighs* “You really need that?”
Me: “Yes.”
Customer: “Oh. I thought it was just a decoration.”
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
