Declaration Of Independently Sourced
(I’m upstairs at the reference desk, fielding calls and helping patrons.)
Me: “Hello, this is [Library] Reference. Can I help you?”
Patron: “Where can I find the Declaration of Independence?”
Me: “Like the text?”
Patron: “No, like the real thing.”
Me: “Um, we don’t have the real thing, but we have a few copies of the text if that’s something you’re interested in getting? It’s all the same words, I promise.”
Patron: “But, like, do you have the actual paper?”
Me: “No, we don’t have the actual paper.”
Patron: “Where would I get that?”
Me: “In Washington.”
Patron: “Oh.” *hangs up*
Question of the Week
Have you ever served a bad customer who got what they deserved?
