December Just Doesn’t Count

(I’m standing in line at the customer service counter, and there is a lady in front of me trying to make a return.)

Employee: “Unfortunately, we cannot give you a refund on this product. There is a 30-day return policy on all electronics, and that’s already passed. The system will not let the refund through; I’m sorry.”

Customer: “I don’t understand. I got this for Christmas, and I don’t want it. I just want the money for it; I have the receipt.”

Employee: “Ma’am, I understand your frustration, but it’s been over 30 days, and the system…”

Customer: “It has not been 30 days!”

Employee: “Today is January 30th.”

Customer: “Yes, and I have 30 days to return it.”

Employee: “Umm…”

Customer: “Today is the 30th; this is the last day I have to return it!”

(She didn’t get her refund.)