Death Refunds Her
Customer: “I’d like to return these pants.”
Me: “Was there something wrong with them?”
Customer: “No, I don’t think so. They were my mother’s, but she died.”
Me: “Oh, I’m so sorry.”
Customer: “It’s okay. Here’s the receipt.”
Me: “Did she wear these pants?”
Customer: “Why?”
Me: “The tags are off.”
Customer: “She just did that to try them on.”
Me: “But there’s a Kleenex in the pocket.”
Customer: “Well, she’s not going to be wearing them anymore. She died.”
Me: “I understand, but if there wasn’t anything wrong with them and they’ve already been worn then I can’t return them.”
Customer: “Wouldn’t you rather let someone buy them who is going to wear them?”
Me: “That’s not for me to decide. If there’s nothing wrong with them, I can’t return them.”
Customer: “Well, there’s something wrong then! They have a hole in them.”
Me: “Oh, okay. Where’s the hole?”
*long pause*
Customer: “You should just automatically make refunds for dead people!”
This story is part of the Extreme Refunders roundup!
Read the next Extreme Refunders roundup story!
Read the Extreme Refunders roundup!
Question of the Week
What is the absolute most stupid thing you’ve heard a customer say?
