Deals Of Coupons Past
(My managers received an email a few days ago warning them to be on the lookout for fake coupons. This happens in the drive-thru.)
Me: “Welcome to [Restaurant]; what can I get for you?”
Customer: “I have a coupon here that’s a little bit expired. Do you take expired coupons?”
Me: “Usually we can. What is it for?”
Customer: “It says a free [cheeseburger] with purchase of fries and drink.”
(This is a very common coupon, sent out with every set of coupons.)
Manager: *to me* “How old is it?”
Me: *to customer* “How long has it been expired?”
Customer: *sheepishly* “A while…”
Me: “What’s the date on it?”
Customer: “Um… 2011…”
Manager: *shakes her head*
Me: “No, you cannot use that coupon.”
(She ended up ordering something completely different.)
Question of the Week
Tell us about a customer who got caught in a lie!